Privacy

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you fill in a Physiotherapy registration form, or Pilates Health Questionnaire, we use this information to better understand your medical history and to help us treat you to the best way possible. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information such as the registration form or health questionnaire, or to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@sussexphysiopilates.co.uk or mailing us at:
Sussex Physio Pilates, 22-24 South Street, Tarring, Worthing, West Sussex, BN14 7LH.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - Website (Square Space)

Our website and e-commerce store is hosted on Square Space. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Square Space's data storage, databases and the general Square Space application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Stripes Terms of Service or Privacy Statement: https://stripe.com/gb/terms

Cookies:

How We Use Cookies
Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to.  It is not personally identifiable to you, but it can be used to give you a more personalised web experience.
Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.
    
Below is a list of the different types of cookies used on this site, and an explanation of what they are used for.

Strictly Necessary Cookies
            These cookies are necessary for the website to function. They are usually only set in response to actions
            made by you which amount to a request for services, such as logging in or filling in forms.
            You can set your browser to block or alert you about these cookies, but some parts of the site will not
            then work. These cookies do not store any personally identifiable information.
            
Performance Cookies
            These cookies allow us to count visits and traffic sources so we can measure and improve the                                     performance of our site. They help us to know which pages are the most and least popular and see how                 visitors move around the site.
            All information these cookies collect is aggregated and therefore anonymous. If you do not allow these
            cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functionality Cookies
            These cookies enable the website to provide enhanced functionality and personalisation. They may be                   set by us or by third party providers whose services we have added to our pages. If you do not allow these             cookies then some or all of these services may not function properly.

Targeting Cookies                
            These cookies may be set through our site by our advertising partners. They may be used by those                           companies to build a profile of your interests and show you relevant adverts on other sites. They do not                 store any personally identifiable information, but are based on uniquely identifying your browser and                   internet device. If you do not allow these cookies, you will experience less targeted advertising.

Other Cookies
            The following cookies are also set by our site, however their purpose has not yet been identified. We are
            conducting research into these cookies and will update this page as soon as possible.

We use cookies to help us improve, promote, and protect our services. By continuing to use the site, you agree to our cookie policy.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@sussexphsyiopilates.co.uk or by mail at:
Sussex Physio Pilates
[Re: Practice Manager]
22-24 South Street, Tarring, Worthing, West Sussex, BN14 7LH